Privacy Policy.
Last Updated: 20.09.2023
When you access the proproductions.com.au website (referred to as the “Site”), you implicitly agree to and consent to the practices outlined in this Privacy Policy. If you disagree with the terms of this Privacy Policy, it is advisable to discontinue using the Site immediately.
1. Information We Collect.
In broad terms, the data we might gather falls into the subsequent categories.
Information you gave us:
We obtain and retain information actively provided by you, which can encompass a variety of details. This may include, but is not limited to, your email address, phone number, gender, and date of birth. If you engage in promotions or other events, additional information may be requested. Your email address will only be recorded if you furnish it to us, and it will solely be utilized for the intended purpose without being added to any mailing list. We commit to not using your email address for any other purposes or disclosing it without your explicit consent.
Information we collect from you:
Occasionally, we may receive and retain specific details pertaining to your interactions and activities on the website. This data is commonly known as “clickstream” information. For instance, we may capture details like the sections of the website you’ve visited, the timestamp, date, and URL of the pages you’ve requested, your IP address, and the browser software you’re using. The collection of this information allows us to analyze popular areas of the website and enhance corresponding sections for improvement.
2. Use and Disclosure of Your Information.
We are dedicated to safeguarding your privacy and personal information. We will make every effort to adhere to existing privacy laws, data collection regulations, and any future legislation on the use of information.
As a reference, the information collected from the Site is utilized for the following purposes:
– Operating the Site;
– Furnishing products or services requested from the Site;
– Enhancing our understanding of your preferences to improve the site, our marketing strategies, and/or the products and services offered by us or our affiliated companies.
In order to efficiently utilize your information and provide you with requested services or products, there may be occasions where we need to share your information with third parties. However, such disclosure will only occur under the following circumstances:
Our employees, contractors and agents:
Occasionally, we might enlist the services of external companies and individuals to carry out specific tasks on our behalf. These tasks may involve, but are not restricted to, processing credit card transactions, completing orders, delivering products, analyzing data, offering marketing support, and providing information technology services. These parties will only have access to the personal information necessary for performing their designated functions. They are not permitted to utilize this information for any other purposes, nor are they authorized to share your information with third parties without your explicit consent.
Where required by law:
Under specific situations, we may have a legal obligation to reveal your personal information, such as when mandated by a court order or subpoena associated with third-party legal proceedings. We retain the discretion to disclose your information to law enforcement agencies as outlined in the National Privacy Principles and other relevant laws and regulations. This may be done for the purpose of investigating alleged violations of the law.
With your concent:
Apart from the details mentioned earlier, we will make an effort to notify you (potentially through your designated email) when we intend to share personal information about you with third parties. You will have the chance to opt out of sharing that information if you wish.
3. Is My Information Secure?
Your information is housed on a computer server situated in Darwin, Northern Territory, Australia. We make diligent efforts to maintain the security of our server and prevent unauthorized access or usage. This involves implementing physical security measures at the server’s location and employing industry-standard technological safeguards to deter unauthorized remote access.
Regrettably, no internet server or data transmission can be assured to be completely secure. Despite our earnest endeavors to ensure the security of our server and data transmissions, we cannot provide an absolute guarantee, and there remains a risk of unauthorized access to your information. While we take all reasonable precautions to safeguard the information in our possession, we cannot be held responsible for events stemming from unauthorized access to such information.
4. How Long We Retain Your Data.
We are committed to maintaining your privacy, and the retention of your personal data is undertaken for only as long as necessary to fulfill the purposes outlined in this Privacy Policy. The specific duration may vary based on the nature of the information and the reason for its collection. For instance, data collected for transactional purposes, such as processing orders or providing services, will be retained for the duration required to complete the transaction. Additionally, we may retain certain information for legal and regulatory compliance or to resolve disputes. Once the data is no longer needed for the specified purposes, we will take steps to securely delete or anonymize it. You may contact us for further information about our data retention practices.
5. Third Party Links.
The website might include links to other websites. Except for those operated by us, we do not oversee the information collection practices of websites accessed through links from this site. If you have inquiries regarding the information collection policies of those sites, it is recommended to reach out directly to the entities managing those sites
6. Embedded Content from Other Websites.
Our website may feature embedded content, such as videos, images, or articles, sourced from other websites. Please be aware that interacting with this embedded content is subject to the privacy policies of the respective external websites. We do not have control over the data collection practices of these third-party sites. If you have any concerns or questions regarding their privacy policies, we recommend reviewing the policies directly on the external websites or contacting the operators for clarification. We strive to ensure a transparent and secure user experience on our site but encourage users to exercise discretion when interacting with embedded content from external sources
7. Cookies.
Our website utilizes cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, customize content, and provide targeted advertisements. These cookies may include session cookies, which are temporary and deleted when you close your browser, as well as persistent cookies that remain on your device for a set period or until manually deleted.
By using our website, you consent to the use of cookies. You can control or delete cookies through your browser settings. Please be aware that disabling cookies may affect the functionality and features of our website. We use cookies to improve our services, understand user behavior, and tailor content to better meet your preferences. For detailed information about the types of cookies we use and their specific purposes, please refer to our Cookie Policy.
8. Media Recorded or Captured.
As part of our services, we may capture and record various media forms, including images, 3D scans, videos, and related content. This media may be collected during events, projects, or engagements with our services. The purpose of capturing such media is to enhance the quality of our offerings, document projects, and showcase our portfolio.
Please be aware that unless otherwise specified, we reserve the right to use this recorded media in our portfolio for promotional or illustrative purposes without seeking explicit consent. However, we respect your privacy preferences, and if you wish to have specific media removed from our portfolio or modified in any way, please contact us. We will make reasonable efforts to accommodate your request in accordance with applicable laws and regulations. Your satisfaction and comfort with how your information is used remain a priority for us.